Shipping policy

 

Shipping Policy

Last Updated: July 2026

At ANSOR, we are committed to delivering your order safely, quickly, and efficiently. Please read our shipping policy below for details on processing times, shipping methods, and delivery expectations.

Order Processing

  • All orders are processed within 1–3 business days after payment is successfully received.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During peak seasons, sales, or product launches, processing times may be slightly longer. We appreciate your patience.

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details.

Shipping Time

Estimated delivery times are:

Location Estimated Delivery Time
Metro Cities 2–5 Business Days
Other Cities 3–7 Business Days
Remote Areas 5–10 Business Days

Please note that these are estimated delivery times and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on eligible orders (if applicable).

  • Shipping charges, if any, will be displayed at checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS.

You can use the tracking number to monitor the status of your shipment through the courier's tracking portal.

Delivery Attempts

Our courier partners will usually make multiple delivery attempts.

If the delivery cannot be completed because of:

  • Incorrect address

  • Incorrect phone number

  • Customer unavailable

  • Delivery refused

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your shipping address, PIN code, and contact number are accurate before placing your order.

ANSOR is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Courier operational delays

  • High order volumes

  • Public holidays

We appreciate your understanding in such situations.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  • Do not accept the package if possible.

  • Take photographs of the package.

  • Contact us within 24 hours of delivery.

We will investigate the issue and provide appropriate assistance.

Lost Shipments

If your tracking information shows no movement for an extended period or your shipment appears to be lost, please contact us.

We will coordinate with our courier partner to resolve the issue as quickly as possible.

International Shipping

Currently, ANSOR ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Order Changes & Cancellation

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been packed or shipped, changes or cancellations may no longer be possible.

Contact Us

If you have any questions regarding your shipment, please contact us:

ANSOR

Website: www.ansor.in

Email: ansor.official.co@gmail.com 

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)